Privacy Policy
Last updated:
At Nuvexa AI Studio, your privacy is important to us. This policy explains what information we collect when you visit nuvexaaistudio.com, how we use it, and your rights regarding that information.
1. Information We Collect
We collect information you provide directly to us, including contact information (name, email address, company name, and message content when you submit our contact form or book a strategy session), usage data (pages visited, time spent on site, referral source, and browser/device type, collected via Google Analytics), and any correspondence you send us.
2. How We Use Your Information
We use the information we collect to respond to your enquiries and deliver the services you request, send you relevant updates or follow-up communications, improve our website and user experience, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Analytics
We use Google Analytics 4 to understand how visitors interact with our site. This service uses cookies and collects anonymised usage data. Analytics cookies are only loaded after you provide consent via our cookie banner.
4. Data Retention
We retain contact form submissions and related correspondence for up to 24 months from the date of submission, or longer if required by law or ongoing business relationship. Analytics data is retained per Google Analytics' default retention settings (14 months).
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over HTTPS.
6. Your Rights
Depending on your location, you may have the right to access the personal data we hold about you, request correction or deletion of your data, object to or restrict our processing, and withdraw consent at any time. To exercise any of these rights, please contact us at [email protected].
7. Changes to This Policy
We may update this Privacy Policy from time to time. The last updated date at the top of this page will reflect any changes. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or visit nuvexaaistudio.com.